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FAQs

Below are some answers to our most frequently asked questions. If you have any additional queries please get in touch by emailing me on hello@beardmonsters.com, or use the contact form.

Products

Are your products made from natural ingredients?

All our products are made using natural and organic ingredients to give you everything your beard needs to keep it in top condition.

Are your products suitable for vegans?

All of our oils and shampoo are vegan friendly but our beard balms all contain Beeswax so are not vegan friendly.

Are your products safety tested?

All of our products have been fully tested to eu standards and are registered on the cosmetic product notification portal [ cpnp ].

Are your products tested on animals?

All of our products are free of animal testing and always will be.

Your balms contain palm oil, is this certified sustainable?

The palm oil we use is certified organic, certified sustainable, and originates from a farm on the rspo member list.

Do you provide wholesale?

Yes we do, whether you are a barbers, tattoo parlour or store please see our dedicated wholesale page and apply to stock our amazing products.

Shipping

Do you ship to the United Kingdom, Europe and Mainland USA?

You bet we do, and we usually post next day.

What about the duty and import fees?

For small orders shipped to customers in the USA, UK and EU countries there are normally no customs or import fees.

Please note that Beard Monsters cannot take responsibility for customs issues or import fees.

What are the shipping cost and times?

UK Delivery £2.95 2-3 working days
EU Delivery £7.95 5-8 working days
USA Delivery £9.95 5-12 working days

Please allow extra time for your delivery due to COVID 19, thank you for your patience.

Do you have free delivery available?

Yes, we have free delivery.
UK free delivery spend over £30.
EU and USA Delivery Spend over £45.

Returns

What is your returns policy?

You can return any damaged or unused products within 30 days from the shipping date and you will be refunded. Please see our returns policy or email us for more information.

How do I return a product?

Please contact us to arrange a return of any products.

See our full range of products

We meticulously create our own line of signature beard care products that nurture the whiskers and excite the sniffer

Visit the shop

Beard Monsters product range