By purchasing Beard Monsters products, you are acknowledging that you agree, without limitation or qualification, to be bound by these Terms and Conditions.
1.01 All claims for faulty goods, delivery shortages or damages must be reported to Beard Monsters Ltd. within 7 days of the delivery date. Refer to our 7 day returns policy for details.
1.02 All orders must be paid for in full before the products are dispatched. Orders cancelled after payment has been made may not be eligible for a refund. Under these circumstances, any refunds or exchanges will be at the discretion of Beard Monsters Ltd.
1.03 All packages returned to us unclaimed via our courier service will be subject to reshipping charges.
1.04 Beard Monsters Ltd. cannot be held responsible for orders delayed by incorrect address information supplied during the ordering process.
1.05 Estimated delivery timescales provided by Beard Monsters Ltd. are not guaranteed. In the event of unforeseen circumstances, such as packaging delays, then Beard Monsters Ltd. will endeavour to update the customer with revised timescales then the customer can request to cancel the order (see 1.02)
1.06 The shelf life of each product sold by Beard Monsters Ltd. applies when products are stored in a cool, dry environment. Beard Monsters Ltd. cannot be held responsible for the deterioration of products stored in temperatures below 5 degrees Celsius or above 20 degrees Celsius.
1.07 Beard Monsters Ltd. ensures that any ingredients or fragrances are added to products in accordance with IFRA and EU regulations. Beard Monsters Ltd. waivers responsibility for skin irritations or other adverse reactions that may arise from using the products.
1.08 Beard Monsters Ltd, once an invoice has been raised, will fulfil orders to the best of their ability. Should issues arise beyond their control such as packaging or ingredient availability Beard Monsters will inform the customer of any impact on their ability to fulfil an order.
1.09 Each invoice constitutes a new contract with the customer and does not form an ongoing agreement for supply.
1.10 Prices detailed in a quote are valid for 30 days. Once an invoice is paid or part paid then prices are agreed.
1.11 The goods are at the risk of the purchaser from the time of delivery or at the time of collection by the purchaser.
1.12 Beard Monsters Ltd.’s total liability in contract, delict, misrepresentation, restitution or otherwise, arising in connection with the goods shall be limited to the price of the goods.
1.13 Beard Monsters Ltd. shall not be liable to the purchaser for any indirect or consequential loss or damage, costs, expenses, or other claims for consequential compensation whatsoever which arise out of or in connection with the goods.
1.14 Beard Monsters Ltd has the right to discontinue any product or service without prior notice. Where an invoice has already been raised, then term 1.08 would apply.
1.18 Prices are correct at the time of printing and publishing on website, but may be subject to change without notice, unless an invoice has already been created. (see 1.13)
1.19 This agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh Courts.
These Terms and Conditions do not affect your statutory rights.
7 day return policy
2.01 A refund or exchange can only be offered on products that are faulty or where the packaging is damaged.
2.02 Beard Monsters Ltd must be informed of any fault or damage within 7 days of receipt.
2.03 If requested, the product must be returned to Beard Monsters Ltd. in its original condition and packaging in order for a refund or exchange to be given.
2.04 Shipping costs are non refundable.